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CUSTOMER SERVICE
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Return Policy
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Return Policy
Your satisfaction is guaranteed. If you are not satisfied with your Racegirl Direct purchase, please call 1.661.291.1229 for a Return Material Authorization (RMA). Customized product or product that has been abused may not be returned under any circumstances. For all other products, if the item is returned in the original packaging, we will exchange it or provide you a refund based on your original method of payment. The product must be returned to Racegirl within 14 calendar days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that was included with the product. Returns that do not meet these conditions may be subject to a restocking fee.
30-Day Return Period
You must request an RMA for all products within 30 days of the date of original purchase.
Restocking Fee
Unless prohibited by law, A 10% restocking fee will be charged on opened electronics products, unless the item is defective or damaged, or the wrong item was shipped to you.
Missing Item or Damaged Product Fee
Additional fees will be charged for any product missing the original box, packaging material, contents, accessories and/or manuals (i.e., any product not in "sellable" condition).
Please include the packing slip with your return and wrap the package securely. For your protection, we recommend that you use a traceable and insurable form of mail for shipment. Racegirl is not responsible for any items lost or damaged in transit.
Before returning your item(s), please call Racegirl Sales at the following number to obtain a Return Authorization Number: 1.661.291.1229
For United States Returns, Please Send To:
Racegirl Products
c/o Checker Rags
RA#:___________
1 Icon21550 Cleardale St
Santa Clarita, CA 91321
Note: Items purchased from an Authorized Racegirl retailer must be returned to the place of purchase.
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